Terms and Conditions

Last updated: 6/21/2025

1. Acceptance of Terms

By accessing and using the AdvisorX AI platform and services provided by Wealth I/O, LLC DBA AdvisorX AI ("Company," "we," "our," or "us"), you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

AdvisorX AI provides AI-powered lead generation and marketing automation services specifically designed for professional services firms including Financial Advisors, Commercial Insurance Agents, CPAs, Estate Planning Attorneys, SBA Lenders, and other service professionals.

3. User Accounts and Registration

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must be at least 18 years old to use our services
  • One account per individual or business entity
  • You are responsible for all activities that occur under your account

4. Subscription Plans and Pricing

Available Plans

  • Free Plan: $0/month - Basic consultation and strategy services
  • Professional Plan: $299.99/month - Full lead generation automation
  • Premium Plan: $2,499 one-time - Comprehensive AI implementation and consulting

Billing Terms

  • Monthly subscriptions are billed in advance on a recurring basis
  • All fees are non-refundable except as expressly stated in our Refund Policy
  • Prices may change with 30 days' written notice
  • Taxes may apply based on your location

5. Refund Policy

30-Day Money Back Guarantee

We offer a 30-day money back guarantee for our Professional Plan ($299.99/month) under the following conditions:

  • You receive zero responses to your outreach efforts through our platform within the first 30 days
  • You have actively used the platform and followed our recommended best practices
  • You have sent a minimum of 100 outreach emails through our system
  • Request must be made within 30 days of your initial subscription

Premium Plan Refunds: The Premium Plan ($2,499 one-time) is eligible for refund within 14 days if no consulting sessions have been conducted.

Free Plan: No refunds applicable as there are no charges.

Refund Process

  • Contact our support team with your refund request and documentation
  • Provide evidence of your outreach efforts and results
  • Allow 5-10 business days for refund processing
  • Refunds will be issued to the original payment method

6. Acceptable Use Policy

You agree to use our services only for lawful purposes. You may not:

  • Send spam, unsolicited, or bulk communications
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Use our platform for fraudulent or malicious activities
  • Attempt to reverse engineer or copy our technology
  • Share account credentials with unauthorized parties

7. Intellectual Property

All content, features, and functionality of the AdvisorX AI platform are owned by Wealth I/O, LLC and are protected by copyright, trademark, and other intellectual property laws. You may not use our intellectual property without explicit written permission.

8. Data and Privacy

Your use of our services is also governed by our Privacy Policy. We implement reasonable security measures to protect your data, but cannot guarantee absolute security. You are responsible for ensuring compliance with applicable data protection laws.

9. Service Availability

  • We strive for 99.9% uptime but cannot guarantee uninterrupted service
  • Scheduled maintenance will be announced in advance when possible
  • We reserve the right to modify or discontinue services with notice
  • Third-party integrations may affect service availability

10. Limitation of Liability

To the maximum extent permitted by law, Wealth I/O, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.

11. Termination

  • You may cancel your subscription at any time
  • We may terminate accounts for violation of these Terms
  • Upon termination, your access to the platform will cease
  • Data retention is subject to our Privacy Policy

12. Governing Law

These Terms are governed by the laws of the state where Wealth I/O, LLC is incorporated, without regard to conflict of law principles. Any disputes will be resolved through binding arbitration.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated to users with at least 30 days' notice. Continued use of our services constitutes acceptance of modified Terms.

14. Contact Information

For questions about these Terms and Conditions, please contact us:

Wealth I/O, LLC DBA AdvisorX AI

Email: legal@advisorx.ai

Support: support@advisorx.ai

Phone: Available through our platform

By using AdvisorX AI services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.